iThink!™
The Psychology of Better Selling
Testimonials
“John is a most dynamic speaker. He brings selling to life in quite a unique way. Over the years I have heard many excellent consultants/trainers and John is up there with the very best. His positivity and pure driven energy is totally infectious. And as with all the best of his genre, everything John says is obvious and common sense. Yet as we know, common sense is just not so common. I would recommend John very highly indeed.”
Mark Adlestone
Managing Director,
Beaverbrooks,
“After sitting through John’s Body Language workshop you’ll being running off paranoid he knows what you’re thinking! Engaging, relevant and unlike anything you’ve ever had before.”
Chris Ellis
Director
Dipples & Co
“John has trained over 400 of our staff. His style inspires confidence and has delivered excellence in our team. His training workshops are always well attended which translates directly into a peak in sales. His ability to motivate is amazing and he has our team believing they can achieve extraordinary things.”
Emma Ewer
Executive Director
Grahams Jewellers
“In my view John’s ability to keep everyone interested with humour while discussing practical sales steps, is undoubtedly a special talent.”
Richard Hartmann
Managing Director
A. Hartmann & Son
“John’s workshop is by far the most effective I have ever encountered. It defines the exact roadmap for greater and more effective salespeople.”
Keith Gill
Owner
Robert Gatward Jewellers
“This is the second year I have attended John’s course and it revealed to me certain areas where I can be more effective with my selling presentations. I am going to challenge myself to utilize grooming and mirroring more effectively to improve my closing ratio.”
Darrell Shipley
Smyth Jewelers
“John is one of the most engaging trainers we’ve had coach our staff. His workshop’s have shown immediate results with an increase in sales due to the insights and methods he shares.”
Edward Ferris
Managing Director
SWAG Jewellers
“John Russo will truly challenge the way you think about the way customers react and respond. And how we in turn respond to them. It is fascinating to learn the true yet simple subtleties of body language, positioning and mirroring. These are practical yet simple ways to be a more effective communicator and an even better listener. I use these new skills on a daily basis. John’s engaging style made it fun and interactive - something all trainers should aspire to!
Rip Rouse
Vice President
Rogers Jewelry Company
“Most training courses, of any kind, don’t deliver any deliverable results. They teach you things you might be able to use. John teaches you things you will absolutely use. My team walked away trained and ready to succeed.”
Charles Alexander
Owner
Charles Alexander Ltd
“I have used what John taught us in his Body Language Course with every customer. Yesterday I do believe I was ‘dancing’ with one of my customers! I began to mirror a difficult customer and closed the sale! Thank you so much!”
Sherry Quinn
Julia’s Fine Jewellery
“Fun! Fun! Fun! John teaches you the best way to open sales and engage customers! We’ll be bringing him back again soon!
Sadie Bott
Owner
Barry Bott Jewellers
“John has a sixth sense about what it takes to make a sale. He recognizes there is no such thing as a “born salesperson” and that selling is an art form. His methods are a quantum leap ahead of anything you’ve ever experienced.”
Albert Bensimon
Managing Director
Shiels Jewellers
“I have twice been to John’s course in Las Vegas and learned very practical tidbits that I use almost every day. He is funny and interesting at the same time!”
Leo Hamel
Owner
Leo Hamel Jewelers
“When I first heard John I was amazed! Since the body language workshop I have started training myself to not cross my arms and watch where my feet are pointed! This not only helps with sales but also in recruitment!”
Jenny Caro
Owner
Jewelry By Design
“The advanced workshop will forever change the way you sell at the retail counter! John’s lessons go beyond the standard to show us innovative communication techniques that we can all relate to and use immediately.”
Rick Jobson
Managing Director
Anthony’s Fine Jewellery
“Having known John Russo for several years and hearing him speak at conferences on several occasions, we had little hesitation in replacing our current training provider with him. He offers a unique approach but tailors the message to suit our culture. Of course the proof of the pudding is in the eating and after one month we have seen a valuable increase and upward trend in our conversion rates. John is now a valuable tool within our sales and marketing strategy.”
Karl Massey
Managing Director
Cottrills & Prestons of Bolton
“By providing insight into the subtleties of body language, John makes us re-evaluate how we interact with clients and gauge their responses. His knowledge regarding non-verbal cues at the retail counter, and how to better develop client relationships, is invaluable.”
Steven Fina
Vice President
Michael C Fina
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© iThink! ™
"John is an outstanding speaker who captures every second of the audience's attention. He spoke to our entire organization on the topics of body language and misguided sales strategies at the retail counter. A very engaging speech that had the members of the audience laughing, learning and adopting strategies that will make our conference attendees more money!”
Stuart Laing
Chairman
Houlden Group
